Monday, May 4, 2009

Browser Tools - check to make sure that your browser is properly configured to work with our system (Enteroom CMS)

Please use this Browser Tool and check to make sure that your browser is properly configured to work with our system (Enteroom CMS). If everything is properly configured please try to empty your browser's cookie and cache files. If you are not already, make sure you are using the most recent version of your browser. For Internet Explorer, try setting the security and privacy settings to medium or medium-low. If you continue to experience problems, please respond with the information below:

Operating System/version [updates] :
Browser/version:
Any firewall/antivirus/pop-up blockers installed? :

Here are instructions on how to clear the cookies for various browsers:

Internet Explorer 7.x

1. Click the Tools menu. If you don't see the menu, press Alt button on your keyboard to show the menus.
2. Click the Delete cookies button.
3. Click the Yes button in the confirmation window.
4. Click the Close button.

Firefox 3.x for Windows

1. In Firefox, click the Tools menu.
2. Click Options.
3. Click Privacy.
4. In the Cookies section, click Show Cookies.
5. In the Cookies dialog box, click Remove All Cookies.
6. Click OK to close the Cookies dialog box.
7. Click OK to close Options.

Firefox 3.x for Mac OS X

1. Click the Firefox menu.
2. Click Preferences.
3. Click Privacy.
4. In the Cookies section, click Show Cookies.
5. In the Cookies dialog box, click Remove All Cookies.
6. Click OK to close the Cookies dialog box.
7. Click OK to close Preferences.

Safari 3.x for Mac OS X

1. Click the Edit menu.
2. Click Preferences.
3. Click Security.
4. Click Show Cookies.
5. Click Remove All.
6. Click Done.
7. Close the 'Preferences' dialog box.

Safari 3.x for Windows

1. Click the Safari menu.
2. Select Preferences.
3. Click Security.
4. Click Show Cookies.
5. Click Remove All.
6. Click Done to close the cookies list.
7. Close the 'Preferences' dialog box.

Here are instructions on how to clear the cache for various browsers:


Internet Explorer 7.x

1. Click the Tools menu. If you don't see the menu, press Alt button on your keyboard to show the menus.
2. Select Delete Browsing History.
3. Click the Delete files button.
4. Click the Yes button in the confirmation window.
5. Click the Close button.

Firefox 3.x for Windows

1. Click the Tools menu.
2. Select Clear Private Data.
3. Select the 'Cache' checkbox.
4. Click the 'Clear Private Data Now' button.

Firefox 3.x for Mac OS X

1. Click the Firefox menu.
2. Select Preferences.
3. Select Advanced.
4. Click the Network tab.
5. In the 'Offline Storage' section, click Clear Now.
6. Click the OK button.

Safari 3.x for Mac OS X

1. Click the Safari menu.
2. Select Empty Cache.
3. Click Empty.

Safari 3.x for Windows

1. Click the Edit menu.
2. Select Empty Cache.
3. Click Empty.



Entertop.net - Support Index

No comments: