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Friday, June 13, 2008

Solution for the TM net Streamyx block the SMTP port 25

Recently TM net Streamyx had block the smtp port 25. please refer to our previous articles

Entertop Network our perfection technical teams had fine a solution for the problems.

We have create a new port 587 & port 2525, you may use this port to sending out the email.

For Outlook Express User please follow the bellow steps



1. incoming mail (pop3): mail.yourdomain.com example : mail.entertop.net
outgoing mail (smtp): mail.yourdomain.com example: mail.entertop.net

2. Account name : name@domain.com example: info@entertop.net

3. Outgoing Mail server, my server requires authentication (tick) the check box


4. On the Advance Tab, Server Port Number Outgoing mail (SMTP) change to 587 or 2525

5. Click Ok, Enjoy sending email

Other Related Articles
1. TMnet Streamyx blocks SMTP port 25
2. How to use gmail received company email and send it as a corporate
3. MITIGATING SPAM IN TM NETWORK - Streamyx Malaysia

More Technical Support please visit Entertop Support

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Thursday, June 12, 2008

TMnet Streamyx blocks SMTP port 25

Dear all Tm net streamyx user must read.

  1. www.dannyfoo.com - TMNet Disables Port 25 to Block Email Spam
  2. www.asia.cnet.com - Going gaga over Port 25
  3. www.romantika.name - TMNet Decides to Block Port 25
  4. jeffooi.com - Customers cry foul over TM Net mail proxy server

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How to use gmail received company email and send it as a corporate

Gmail's Mail Fetcher can download messages from up to five other email accounts ( from your company email), centralizing all your email in Gmail.


About Corporate email in Gmail
http://mail.google.com/support/bin/answer.py?answer=21288

The Steps of Setup a corporate email in gmail.com
http://mail.google.com/support/bin/answer.py?answer=21289









To set up Mail Fetcher:

  1. Click Settings from the top of any email page.
  2. Click Accounts.
  3. In the Get mail from other accounts section, click Add another mail account.
  4. Enter the full email address of the account you'd like to access, then click Next Step.
  5. Gmail will populate sample settings, but we recommend checking with your other provider to learn the correct server name and port. Enter your Password.
  6. Decide whether to:
    • Leave a copy of retrieved messages on the server

      Always use a secure connection (SSL) when retrieving mail

      Label incoming messages

      Archive incoming messages

  7. Click Add Account.
  8. Once your account has been added successfully, you'll have the option of setting it as a custom From address. This allows you to compose messages in Gmail, but have them appear to be sent from your other email account. Click Yes to set up a custom From address.

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Thursday, May 15, 2008

Microsoft Outlook Email account setting steps for Email Hosting

Recently the TM Net block all the STMP, you must use the streamy email account to send the email out.


For Microsoft Outlook user please follow bellow steps
For Outlook Express user click here

1. First click the tools > Email Accounts


2. Click the Add a New e-mail account


3. Click the Add Button
4. Click the POP3



5. Fill in the form
Sample:
Your Name: Admin Office
Email Address : admin@yourdomain.com
pop3 : mail.yourdomain.com
Smtp: smtp.streamyx.com or smtp.tm.net.my
user Name: admin@yourdomain.com
Password: given by entertop
Then Click more setting


6. Mail Account: key in your email address
Organization : Your company Name
Reply Email : admin@yourdomain.com


7. Click The Outgoing Server
Tick the My outgoing server (SMTP) requires authentication
Click Log on using
User Name: your streamyx email address
Password: your streamyx email account password
Thenk click ok


8. Then click Next



Then Click Finish


For Outlook Express user click here

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Replace of the smtp-proxy.tm.net.my - SMTP Server

Dear All Value Customer,

Recently Tm Net blocked all the
smtp-proxy.tm.net.my. outbound Simple Mail Transfer Protocol (SMTP) traffic or port 25 for all out going e-mails from dynamic IP addresses. Only Outbound SMTP traffic from smtp.streamyx.com and smtp.tm.net.my will be allowed.

  1. For Mircosoft Outlook user Please click here
  2. For Outlook Express user, Please follow the bellow steps.
Please click the picture to enlarge

Example your domain name(Website address) is "ABCcompany.com"

1. Please key in the pop3 and smtp
POP3 :
Mail.ABCcompany.com
SMTP :
smtp.streamyx.com

2. Account Name :
info@ABCcompany.com
Password :
your email hosting password

3. tick the My server requires authentication

4. Click the settings

5. click the log on using
Key in your
streamyx email address
Key in your
streamyx email password

6. Click ok

Please call our support if you need help

Related Annoucement : TMNET block all the Web Hosting SMTP

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Monday, April 14, 2008

MITIGATING SPAM IN TM NETWORK - Streamyx Malaysia

Telekom Malaysia Berhad (TM) wishes to inform you about its initiative in combating spam in its Internet Protocol (IP) network to improve our quality of service.
Recently, many anti-spams, organizations have blacklisted a large number of IP addresses from TM’s network. Due to this, many customers have been unable to send emails from their mail server to companies, which are using databases from the abovementioned anti-spam organizations.
These spamming activities by a small group have affected a large number of our customers, regardless of the nature of their usage.

Therefore, TM is taking immediate action to address this issue where TM will blockport 25 for all outgoing e-mails from dynamic IP addresses. Only Outbound SMTP traffic from smtp.streamyx.com and smtp.tm.net.my will be permitted. This will be done in phases, starting in the Brickfields area, subsequently followed by Klang Valley area before being implemented nationwide. OUTBOUND Simple Mail Transfer Protocol (SMTP) traffic or

With this exercise, Streamyx customers with dynamic IP addresses, who have their own mail server will not be able to send out-going e-mails. As an alternative, TM will be providing customers with two options. Customers may choose to relay their mail server to our SMTP or use port 587 for any outgoing e-mails. Kindly refer to the following links for configuration details:

How to configure the relay for client -http://webmail.tm.net.my/info/proxy.html
How to configure port 587 for client -http://webmail.tm.net.my/info/port587.html
How to setup relay host in mail server- http://webmail.tm.net.my/info/smtp-proxy.html
How to configure port 587 for mail server – Customers may need to refer to their administrator or hosting service provider to support and turn on port 587 for their mail server.

Kindly be assured that TM is proactively taking all possible measures to ensure that these spamming activities do not reoccur in the future. We seek your kind co-operation to implement the necessary security measures to protect your computers, which are connected to the Internet from any e-mail abuse, virus infection, spyware or malicious code.

For further enquiries and assistance, email us at: help@tm.com.my or contact TM at 100 and select ‘Internet Services’.

Related Articles

1. Solution for the TM net Streamyx block the SMTP port 25
2. The story of the TMnet Streamyx blocks SMTP port 25



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Wednesday, January 9, 2008

Horde mail can not attach 2 MB (2097152 bytes) files

Question : I am using Horde mail, I attach one file with 12MB, but it prompt me the bellow message.
Solution : Due to the Horde mail got a limit here (Maximum Attachment Size: 2,097,152 bytes), we suggest you using the outlook or other email client to sending attachment file more than 2 MB or you may use google (gmail) and yahoo.com to send or receive you website mail.


Use Gmail to send and received mail your company emails

Gmail Setting Help
1. http://mail.google.com/support/bin/topic.py?topic=12880

Using a custom 'From:' address to send

2. http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&answer=22370

About Mail Fetcher

3. http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&answer=21288




Use Yahoo Mail to send and received mail your company emails

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Saturday, December 22, 2007

Outlook Send/Receive Progress - Receiving reported error 0x800CCC90


OUTLOOK can not Received email from Web Hosting
error Message:
Task 'marketing - Receiving' reported error (0x800CCC90): 'Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded:'

Solution: Here is the some of the solution from Microsoft- http://support.microsoft.com/?kbid=820669

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Friday, December 14, 2007

Setting a TMNET SMTP in email client

SETTING UP EMAIL CLIENT FOR SMTP PROXY OR USING PORT 587

Outlook express

1. Start Outlook Express, click the Tools menu at the top of the window and then click Accounts.

2. When the Internet Accounts window opens click on the Mail tab .Click on mail properties

3. Click on the servers tab as below. Type smtp-proxy.tm.net.my as outgoing mail.

4. In the Outgoing Mail Server window unchecked My server requires authentication.

5. Click Apply, then click OK. Close the Internet Accounts window.

6. Another alternative is to use port 587 for those who wish to maintain using their own mail server. It may or may not be turned on. You'll need to check with the administrator or hosting service whether they has turned on and support port 587.

7. To configure port 587 at outlook express, click on the Advance tab as below and put port 587 for Outgoing mail (SMTP). Click Apply, then click OK.

Microsoft outlook 2003

1. Open Microsoft Outlook and and go to Tools - Email Accounts…

2. Click the View or Change existing email accounts option, and click Next.

3. Highlight the type of email accounts you already have configured for Microsoft Outlook

4. Click the Change button. The Internet Email Settings dialog box appears, showing the settings for your existing account. Click the More Settings button.

5. The next Internet Email Settings dialog box appears containing four tabs. Click the Outgoing Server tab. Set outgoing server as smtp-proxy.tm.net.my

6. Unchecked the checkbox for My outgoing server (SMTP) requires authentication.

7. Click OK, then Next, then Finish.

8. Another alternative is to use port 587 for those who wish to maintain using their own mail server. It may or may not be turned on. You'll need to check with the administrator or hosting service whether they has turned on and support port 587.

9. To configure port 587 at Microsoft outlook 2003, click More Settings (refer above). Click on the Advance tab as below and put port 587 for Outgoing mail (SMTP). Click Apply, then click OK.

Microsoft outlook 2000

1. Start Outlook 2000 then proceed to Tools > Internet Accounts. In the Internet Accounts window, click on your streamyx/ tm.net.my' account under the Mail tab then select Properties.

2. Select the Servers tab. On this tab make sure the entry for the Outgoing Mail Server is set to smtp-proxy.tm.net.my and that the My server requires authentication box is unchecked

3. Click Apply, then click OK. Close the Internet Accounts window

4. Another alternative is to use port 587 for those who wish to maintain using their own mail server. It may or may not be turned on. You'll need to check with the administrator or hosting service whether they has turned on and support port 587.

5. To configure port 587 at Microsoft outlook 2000, click on the Advance tab as below and put port 587 for Outgoing mail (SMTP). Click Apply, then click OK.

Mozilla Thunderbird

1. Open Thunderbird Mail. From the Tools menu select Account Settings.

2. At the left pane, select the entry Outgoing Server (SMTP). The Outgoing Server (SMTP) Settings appear on the right.

3. Edit to modify the entry of SMTP server as smtp-proxy.tm.net.my

4. In the User Name box enter your email address.

5. Click the OK button.

6. Another alternative is to use port 587 for those who wish to maintain using their own mail server. It may or may not be turned on. You'll need to check with the administrator or hosting service whether they has turned on and support port 587.

7. To configure port 587 at Mozilla Thunderbird, change the Port: (refer above) from port 25 to port 587. Click OK.

Eudora

1. Open Eudora. From the Tools menu, choose Options.

2. Choose Getting Started from the Category list.

3. In the SMTP Server (Outgoing) field, type smtp-proxy.tm.net.my

5. Uncheck the box next to Allow authentication.

6. Click the OK button.

7. Upon sending an email message, a box will appear prompting for the password to send email.

8. Another alternative is to use port 587 for those who wish to maintain using their own mail server. It may or may not be turned on. You'll need to check with the administrator or hosting service whether they has turned on and support port 587.

9. To configure port 587 at Eudora, Open Eudora and create a new message.

10. Paste the following string into the message: x-eudora-option:SMTPPort=587

11. Hit enter and the string should turn into a link then hold the "Alt" key and click the link and click "OK" in the pop-up window.

MAC OS X Mail

  1. With Mac OS X Mail Client open, from the Mail menu, select Preferences
  2. Select the Accounts option at the top of Preferences
  3. Click the Plus (+) sign at the bottom of the screen
  4. Click on the Account Information tab at the top and enter the following information:
  • Account Type: POP
  • Description: Email
  • E-Mail Address: Your preferred domain email
  • Full Name: Your full name
  • Incoming Mail Server: Your domain pop server
  • User Name: Your Emailadd
  • Password: Your password
  • SMTP Server: smtp-proxy.tm.net.my

5. Another alternative is to use port 587 for those who wish to maintain using their own mail server. It may or may not be turned on. You'll need to check with the administrator or hosting service whether they has turned on and support port 587.

6. To configure port 587 at MAC OS X Mail, put port 587 at theServer Port: as below. Click OK.




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TMNET block all the Web Hosting SMTP

Mitigating Spam in TM Network
Please take note that with effect from 3rd December 2007, TMNET has blocked outbound Simple Mail Transfer Protocol (SMTP) traffic or port 25 for all out going e-mails from dynamic IP addresses. Only Outbound SMTP traffic from smtp.streamyx.com and smtp.tm.net.my will be allowed.

For those who are using streamyx line (dynamic ip) that are having problems sending out email via Outlook or any mail client software, please refer to http://webknow.entertop.net/2007/12/setting-tmnet-smtp-in-email-client.html change accordingly.




Telekom Malaysia Berhad wishes to inform its customers about TM's initiative in combating spam in its Internet Protocol (IP) network to improve our quality of service.



Recently, many anti-spam organizations have blacklisted a large number of IP addresses from TM’s network. Due to this many customers have been unable to send emails from their mail server to companies who might be using database from the abovementioned anti-spam organizations.



These spamming activities by a small group have affected a large number of our customers, regardless of the nature of their Internet usage. .



Therefore, TM is taking immediate action to address this issue. Effective 3 December 2007, TM will block OUTBOUND Simple Mail Transfer Protocol (SMTP) traffic or port 25 for all out going e-mails from dynamic IP addresses. Only Outbound SMTP traffic from smtp.streamyx.com and smtp.tm.net.my will be allowed.



With this implementation, Streamyx customers who have their own mail server will not be able to send e-mails. As an alternative, TM is providing an open relay server for these customers who use dynamic IP addresses. Kindly refer to http://webmail.tm.net.my/info/proxy.html on how to configure your email client in order toutilize this relay server. Alternatively, your e-mail administrators can refer to http://webmail.tm.net.my/info/smtp-proxy.html as a guide to configure your company’s email servers.


Please be assured that TM is proactively taking all possible measures to ensure that these spamming activities do not reoccur in the future. We seek your kind co-operation to implement the necessary security measures to protect your computers that are connected to the Internet from any e-mail abuse, virus infection, spyware and malicious code.


For further enquiries and assistance, email us at help@tm.com.my or call TM at 100 and select ‘Internet Services’.


source from TM

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Thursday, November 8, 2007

Can not writing in Chinese words in horde webmail

Question: When I write e-mail using our web-mail (Horde Web base email),it seem do not accept writing in Chinese, all Chinese words appear with "???" mark,

Solution: After you login into http://webmail.xxxxx.com, you must select the language in "Chinese (Simplified) (简体中文)


When you writing in email (New Messages) you have to select the Charset "Chinese Simplified (GB 2312)"

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Friday, October 26, 2007

Webmail - Can’t Delete messages from HORDE


When I try to delete a message from webmail it fails with: 'There was an error deleting messages from the folder "Inbox". This is what the server said: [TRYCREATE] Mailbox does not exist.'


RESOLUTION

Most probalby you have switched your webmail to "When deleting messages, move
them to your Trash folder instead of marking them as deleted?" in Horde IMP
preferences under "Options" -> "Deleting and Moving Messages".

Please make sure that trash folder was created and selected under "Trash folder:" option.

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