SERVICE INTERRUPTION from TM net

Dear Valued Customers,

These few days, you may feel that the email & internet line is a bit slow. Here is the announcement from TM Net for the reason.

Telekom Malaysia Berhad (TM) wishes to announce that there is a disruption of its Internet services due to circuits fault on Southeast Asia - Middle East - Western Europe 4 (SMW4) submarine cable network between Palermo (Southern Italy) and Alexandria (Northern Egypt) linking Malaysia to Europe. Due to this, customers using Internet services may now experience slow browsing while accessing websites hosted in Europe.

In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to Europe may also experience some service degradation.

To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, in the restoration process, traffic to Northern America may experience minor degradation while traffic to other countries is not affected. TM expects the complete recovery of its services by December 31, 2008. TM will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.

Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.

More announcement from TMnet Streamyx click here

Entertop.net - Support Index

Difficulty logon some website via using streamyx ?

Click the picture to enlarge

When you can not log in some of the website, you may try the bellow steps, it might help you.

Steps
1. Click the start button.
1a.Click the control panel
2. Click the Network connections
2a. Right Mouse button Click the Local Area Network connection
2b. Click the properties
3. Double Click the Internet Protocol (TCP/IP)
4. Click Obtain an IP address automatically
Click use the following DNS server address:
Preferred DNS server: 202.188.0.133
Alternate DNS server: 202.188.1.5

all the above solution is provide by TMnet
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Other Related info
Ipconfig /flushdns - Clear the DNS cache

Solution for the TM net Streamyx block the SMTP port 25

Recently TM net Streamyx had block the smtp port 25. please refer to our previous articles

Entertop Network our perfection technical teams had fine a solution for the problems.

We have create a new port 587 & port 2525, you may use this port to sending out the email.

For Outlook Express User please follow the bellow steps


1. incoming mail (pop3): mail.yourdomain.com example : mail.entertop.net
outgoing mail (smtp): mail.yourdomain.com example: mail.entertop.net

2. Account name : name@domain.com example: info@entertop.net

3. Outgoing Mail server, my server requires authentication (tick) the check box


4. On the Advance Tab, Server Port Number Outgoing mail (SMTP) change to 587 or 2525

5. Click Ok, Enjoy sending email

Other Related Articles
1. TMnet Streamyx blocks SMTP port 25
2. How to use gmail received company email and send it as a corporate
3. MITIGATING SPAM IN TM NETWORK - Streamyx Malaysia

More Technical Support please visit Entertop Support

TMnet Streamyx blocks SMTP port 25

Dear all Tm net streamyx user must read.

1. www.dannyfoo.com - TMNet Disables Port 25 to Block Email Spam
2. www.asia.cnet.com - Going gaga over Port 25
3. www.romantika.name - TMNet Decides to Block Port 25
4. jeffooi.com - Customers cry foul over TM Net mail proxy server